Terms of Service

1. General provisions and scope of application

1.1 These Terms are entered into between you and kvmboot (hereinafter referred to as "we" or "Platform") regarding the use of cloud Mac computing resources and related services provided by this platform (hereinafter referred to as "the Service").

1.2 This service is intended for individuals, businesses or other organizations that can legally enter into contracts and bear independent responsibilities. If you use it on behalf of an enterprise, you should ensure that you have obtained full authorization.

1.3 "Privacy Policy" Constituting a supplement to these Terms, there are other provisions on the processing of personal information. Please read also privacy policy 。

2. Service Description and Order

2.1 This service includes but is not limited to: providing remote Mac environment, network access, console display and order-related activation and after-sales processes according to the selected configuration and cycle. Specific specifications are based on Package details page, pricing page and order confirmation information shall prevail.

2.2 You can select the model, billing cycle, data center and value-added services through the pricing page and submit an order. support Place an order before logging in Yes, you must complete account binding or registration in the subsequent process, otherwise delivery and after-sales service may be affected.

2.3 After successful payment, the system will allocate and activate resources according to internal processes (including work orders); the activation time is affected by inventory, region and audit factors. Does not constitute a fixed time commitment , unless otherwise agreed in the order or written agreement.

3. Price, payment and billing cycle

3.1 The price is subject to the page displayed at the time of placing the order. The currency and tax description are subject to the payment channel and local regulations.

3.2 by day Billing is generally a one-time purchase and will not be automatically renewed upon expiration. Weekly/Monthly/Quarterly If you wait for subscription billing and do not cancel it proactively after expiration, it may be charged according to product rules. Automatic renewal And the payment will be deducted from your bound payment method. The details are subject to the order page and payment confirmation.

3.3 You should complete payment through the payment channel designated by the platform. Handling fees or exchange rate differences arising from third-party payment shall be handled in accordance with the rules of the payment institution.

4. Account and Security

4.1 You should properly keep your account number, password, verification code, API key and other information. You shall be solely responsible for any losses caused by your poor storage.

4.2 When you discover unauthorized use, please notify us immediately and modify the credentials. When we reasonably suspect that there is a risk, we may take measures such as restricting logins and freezing orders.

4.3 You can log in through the pop-up window reset password Process (email verification code) to update the access password; the specific instructions and verification methods on the site shall prevail.

5. Terms of Use and Prohibited Behaviors

5.1 You promise to use this service within the scope permitted by laws and regulations, and shall not use this service to engage in conduct including but not limited to the following:

• Violate the laws applicable in the jurisdiction where the Services are performed, where you are located or have jurisdiction over you;
• Infringe the intellectual property rights, privacy, reputation or trade secrets of others;
• Spread malicious programs, conduct cyber attacks or conduct unauthorized penetration tests;
• Send spam, scams, or otherwise harass;
• Mining, brushing and other abusive behaviors that may affect resource fairness or platform stability (unless we give written permission).

5.2 We have the right to take warnings, speed limits, instance suspension, service termination, cooperation with supervision and other measures for illegal use, and reserve the right to pursue legal liability.

6. Data, Network and IP

6.1 The data you store and process in the instance, Backup and compliance are your responsibility .因不可抗力、维护或您操作导致的数据丢失，我们在法律允许范围内承担责任。

6.2 Network quality, latency and availability are affected by many factors such as the public network and operators. We do not guarantee the experience in specific business scenarios unless the SLA is separately agreed.

6.3 IP addresses are assigned with the selected data center; Exclusive IPv4 Other expressions shall be subject to the product description. You may not use resources to send illegal information or cause the IP to be blacklisted.

7. Service changes, interruptions and terminations

7.1 We may change, suspend or terminate some services due to upgrades, maintenance, compliance or business adjustments. We will notify you through website announcements, emails or console prompts whenever possible.

7.2 You can unsubscribe or stop using it at any time according to the rules; whether to refund the paid but unconsumed portion shall apply to Article 8 and the special agreement of the order.

7.3 If you seriously breach the contract or are in arrears, we may suspend or terminate the service and reserve the right to seek compensation in accordance with the law.

8. Refunds, Disclaimers and Limitations of Liability

8.1 Refund conditions, procedures and time limits Supplementary explanation of these terms, order page and customer service/work order responses shall prevail. Some promotional or custom orders may be marked non-refundable.

8.2 To the fullest extent permitted by law, we will Consequential losses, loss of profits, loss of data, business interruption etc. shall not be held liable unless it is intentional or gross negligence on our part and otherwise mandated by law.

8.3 We are not responsible for any service problems caused by force majeure, third-party service failure, your own reasons or matters beyond our reasonable control to the extent permitted by law.

9. Terms amendments and notices

9.1 We may revise these Terms. Major changes will be prompted through website announcements, pop-up windows or emails; if you continue to use the service after the changes take effect, you will be deemed to have accepted the revisions.

9.2 If you do not agree to the revision, you should stop using it and settle the fees.

10. Governing Law and Dispute Resolution

10.1 The formation, validity and interpretation of these Terms shall apply without excluding mandatory legal provisions (such as consumer protection rules) applicable to you. kvmboot The law of the place where the operating entity is registered 。

10.2 For disputes arising from this clause, both parties shall first negotiate amicably; if negotiation fails, either party may submit the dispute to The court with jurisdiction over the place where the above-mentioned operating entity is incorporated Resolved through litigation. If you are a consumer and the law of your jurisdiction gives you non-waivable rights of action, you may also bring a lawsuit in that jurisdiction.

11. Contact us

If you have any questions about these Terms, please contact Contact us Contact us via this page or through the ticket channel.